Effectively train your new resources on Odoo: practical advice and personalized support
The arrival of a new resource in your team, whether in finance, operations, or logistics, should be good news. However, when it comes to integrating them into Odoo, many organizations face the same challenges: lack of structured training, wasting time figuring out how to do things, and mistakes that could have been avoided.
Good news:there are simple, free, and effective resources to accelerate learning, and our team is here to support you, step by step.
Free resources
to get started on the right foot
Odoo Slides (EN) – The official training platform
This is THE reference for learning Odoo.
By creating a free account on odoo.com, your employees can:
- follow the modules at their own pace;
- track their progress;
- access as much content as they need.
e3k Tip:The Slides cover both basics and advanced functions. No need to watch everything: for example, theQuote Builderis interesting but not used in many environments. Select the sections that truly match your current needs.
“Odoo with you” (FR) – Videos available in French
This YouTube channel offers a wide range of useful videos, particularly for French-speaking users.
The only challenge: finding THE right video at the right time.
Simply type your need into Google (e.g., Odoo bank reconciliation, Odoo internal inventory transfer), and you will often get the targeted videos directly.
Human support: your assistance at e3k
Training doesn't stop at tutorials. At e3k, Chantale, head of our customer success team, and her team members are there to support your new resources, answer their questions, and guide them through your specific processes.
How to reach us effectively:
By email (open a ticket) 💌
- Ideal for specific or technical questions.
- The ticket remains visible to the team until processed, so there is less risk of losing the information.
In your Odoo task 💬
- Once the request is made, we will open a task in your support project. Prioritize communication in the tasks; it's really perfect for follow-ups.
- For occasional questions or new requests, the email ticket remains preferable.
Best practices to maximize efficiency
To ensure optimal support for your new resources:
Prioritize tickets for technical requests
This allows us to document well, prioritize, and respond to you accurately.
Communicate within the tasks of your project.
This is the key to having a complete follow-up of your progress.
Plan ahead, it's the key!
The more we know your needs, the better we can prepare an effective and tailored session for you.
Frequently Asked Questions
Here are some frequently asked questions about Odoo.
Odoo training costs vary significantly depending on the chosen approach. External training typically charges between $500 and $2000 per participant for 2-3 day sessions, with no guarantee of adaptation to your specific processes.
At e3k, we prefer a different approach: personalized support included in our integration services. Our training expert guides you directly in your Odoo environment, with examples drawn from your actual data.We charge for the time spent on support by the hour at the current rate.
This method drastically reduces learning times. A manufacturing SME trained its accounting team in 4 hours of targeted support, compared to the 3 days of generic training initially planned. Thus, the training investment becomes an immediate performance lever rather than an isolated cost.
An Odoo partner represents a specialized company, certified by the publisher, that supports organizations in their digital transformation through this ERP platform. These integrators have the technical expertise necessary to analyze your business processes and configure Odoo according to your specific needs.
The main role of a partner consultant is to customize the modules, train your teams, and provide ongoing technical support. Unlike an internal implementation, a certified integrator masters best practices and avoids costly pitfalls.
SMEs in Quebec particularly benefit from this support: a local partner understands Canadian regulatory specifics and can intervene quickly on-site. This proximity ensures an Odoo integration tailored to your industry and a project conducted according to a proven methodology.
Thefree Odoo trainingrepresents an accessible solution to develop your teams' skills without budget impact. The official Odoo Slides platform offers progressive learning modules in English, while the YouTube channel "Odoo with you" provides French content tailored to Quebec users.
Thepersonalized support from e3kcomplements these resources with dedicated human support. Our training expert responds to your technical questions by email within 24 hours and schedules targeted meetings via Teams according to your operational needs.
This hybrid approach maximizes learning efficiency: online resources allow for self-directed skill development on selected modules, while our support prevents costly mistakes from the first uses of your Odoo system.
Themodular platformof Odoo offers significant advantages forCanadian businesses: its structure allows for the activation of only the necessary modules, reducing initial complexity. The native integration between CRM, accounting, and inventory management eliminates traditional data silos.
Theadvanced customizationtools adapt to sector-specific needs, while the active community constantly enriches the available features. A service company doubled its administrative productivity through process automation.
The disadvantages include a significant learning curve and the need for specializedsupportfor theimplementation. Technical complexity can slow down adoption without proper training, highlighting the importance of anexperienced official Odoo partner. expérimenté.